0

Discussion topic: sky sports app maximum devices

Reply
This message was authored by: brett.kemp

sky sports app maximum devices

I would like to know how to log out all devices that are connected to the sky sports app as it is saying you're watching on the maximum number of devices yet I am only using one but I am a sky Q customer 

Reply

All Replies

This message was authored by: caesarome

Re: sky sports app maximum devices

Posted by a Superuser, not a Sky employee. Find out more

@brett.kemp 

Are you using the Sky Go app as that counts as an active device as well as the Sky Sports app.

 

https://www.sky.com/help/articles/managing-devices-and-streaming-sky-go


Sky Go and Sky Go Extra customers can stream on two devices at a time.
Sky Q Multiscreen and Sky Glass/Sky Stream Whole Home customers can stream on four devices at a time.

__________________________________________________________________________________________
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
This message was authored by: StanTheMan73

Re: sky sports app maximum devices

My tablet has the same message for SKyF1 race control , even though I can get SkyGo to work on the same device ?

worki=Ed OK on last week's race!

had SkyQ + 2 Minis with Philips Ambilight 48"



Now SKY GLASS 65" +
3 Pucks


SONY S40R 5.1 surround sound bar
SKY VIP Diamond (20+ Years)
Avatar for brett.kemp
Level 1 icon
Topic Author
This message was authored by: brett.kemp

Re: sky sports app maximum devices

I am only using the sky sports app and still having the same issue I have changed my password but the app is still logged in so how do I log out any devices that are connected 

This message was authored by: caesarome

Re: sky sports app maximum devices

Posted by a Superuser, not a Sky employee. Find out more

If you are only using one devcie then there are no extra devices to log out from so you will have to get in touch with Sky support over this.

__________________________________________________________________________________________
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
Reply