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This discussion topic has been answered Discussion topic: Your account department does not recognise my email address

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Message posted on ‎20 Nov 2025 04:20 PM

Your account department does not recognise my email address

E mail address not recognised by your accounts. Now tv. Wish to continue with my sports app

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This message was authored by: MarkGoldsmith Answer

Message posted on ‎20 Nov 2025 04:41 PM

Re: Your account department does not recognise my email address

Posted by a Superuser, not a Sky employee. Find out more

Seeing how this is a community of Sky customers no one here is going to be able to help. 

For NOW TV ( which is separate to Sky TV) you will need to use the contact information on that website https://www.nowtv.com/gb/help/article/contact-now

Sky Stream, Sky Glass Air and Sky Broadband customer

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This message was authored by: nowtvmike

Message posted on ‎20 Nov 2025 04:29 PM

Re: Your account department does not recognise my email address

  • Trying to continue with now tv sports. I canceled  just under 1 month ago. Like to reinstate.
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Message posted on ‎20 Nov 2025 04:30 PM

Re: Your account department does not recognise my email address

Please reinstate. LM Parker

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Superuser
This message was authored by: MarkGoldsmith Answer

Message posted on ‎20 Nov 2025 04:41 PM

Re: Your account department does not recognise my email address

Posted by a Superuser, not a Sky employee. Find out more

Seeing how this is a community of Sky customers no one here is going to be able to help. 

For NOW TV ( which is separate to Sky TV) you will need to use the contact information on that website https://www.nowtv.com/gb/help/article/contact-now

Sky Stream, Sky Glass Air and Sky Broadband customer

Please LIKE any responses you found helpful

Please mark a response as an ANSWER if it has solved your query/issue

Please note: I am a fellow sky customer and NOT an employee. Posts from Sky Employees are clearly marked as such using a Sky badge.
If you would like to post a “Send Your Thanks to Sky” message please click Here
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