18 Jul 2024 01:02 PM
I can't get past postcode whichever way I use my postcode I want to access my cinema tickets
18 Jul 2024 01:12 PM
Posted by a Superuser, not a Sky employee. Find out moreWould you like Sky to contact you via a private message about this ?
18 Jul 2024 07:48 PM
Yes please
18 Jul 2024 08:01 PM
Posted by a Superuser, not a Sky employee. Find out moreTo get you some help with this I have escalated your post to the Sky Messaging team who should be in touch with you sometime tomorrow morning regarding this via a blue/red chat bubble which will appear at the bottom of this page.
This link explains how this works so you will need to respond to the chat bubble at the bottom of the page when it appears:
https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147
When the chat bubble does appear you will have 48 hours to respond or it will be automatically closed. To start the conversation just type in it.
19 Jul 2024 11:34 AM
Posted by a Sky employeeThanks for escalating this. We’ve sent an invite to @Kelly221 to chat.
21 Jul 2024 11:47 AM
Posted by a Sky employeeUpdate-We are closing this invite now due to no response within 48 hours. If you still need help, please let us know so we can re-escalate this for you. Thanks.
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