Free Vue Tickets unavailable for June?

[Karenpe]

I had same problem!  They have moved them. Go to Sky VIP, Rewards for you. Then scroll to the left and they are there

[Anonymous]

Sky could maybe have done more to highlight this change. Even adding some arrow icons to the tiles would have helped greatly so people knew to scroll. 

[Cl24]

Hi. Vue tickets there yday not there today. 

[caesarome]

@Cl24 

They have been moved so go to the VIP section then scroll down to "Rewards for you" then scroll to the left until you see them.

[Karenpe]

Yes. I have just been told how to find them 

Go to Sky VIP. Yhe My Rewards, then scroll left and they are there

Good luck

[EasyfitMicky]

you go into the VIP section in the app and go down to Broadband offers you can scroll left to find the Vue tickets option. It's just not obvious that you can swipe left and right on that option.just found mine

[Jfmnu44]

Is it me or are there regular issues with the free tickets not appearing in the VIP area of the app? June's not showing yet which seems to happen often

[mike+simmonds]

Hi @Jfmnu44 

The offer is there for me within the VIP app.

It's just a bit hidden. You have to go to the "rewards for you" tile but instead of swiping down, for me it's 4 tiles across to the right 

[Peter+and+Carol]

I have looked in the section noted and reinstalled the tickets are definitely not there 

[Anonymous]

@Peter+and+Carol Go to the VIP section of the My Sky app, then go to this section:

 

Put a finger on the first tile (Broadband offer) and then scroll to the left until you see your Vue tickets.

[Peter+and+Carol]

Wow got it , your description was way better than the others which read like the bottom bar , sky definitely made that more difficult than it should be - thanks 

[baglady]

Mays tickets were there for me fine but not Junes. The app seems to have changed a bit but clicked on every option & no vue cinema tickets. 

[baglady]

Found them! Sky vip. My rewards scroll through. Apps been changed a bit.

[CharlieP500]

Don't you just love it when some marketing gimp or tech geek tries to reinvent the wheel..? 

What was wrong with the old format?? 

[DJM64_]

Where Has this thread been moved to? my tickets were there on May 28 but on May 29 when I went to download them the tile had disappeared. Spoke to several people for hours on Sky and nobody seems to be able to solve it. Have rebooted phone deleted app et cetera was told the problem would fix itself and they would reappear for June but still no Tile with my cinema tickets. Sky tell me there is no problem with my account (I've been with them 20 years and I'm a VIP member )

don't understand what is happening 

spoke to somebody at Sky who gave me a credit for my tickets and I'm presently on the phone again about my June tickets. Has anybody found a solution yet