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This discussion topic is read only This discussion topic has been answered Discussion topic: Vue Cinema Tickets not showing

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This message was authored by: caesarome

Re: Can’t find vue tickets for March

Posted by a Superuser, not a Sky employee. Find out more

@Momisbah 

They have moved since the app update so in the VIP section then scroll down to "Rewards for you" then scroll to the left until you see them.

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This message was authored by: Adrian68

Re: Sky vue cinema tickets missing

This worked for me, thanks.

This message was authored by: Gavin+Noble

Re: No vip cinema tickets


@Gavin+Noble wrote:

Open the My Sky app and click on the VIP tab. The star icon will turn solid blue

 

Then scroll down to the Rewards For You section.

 

Put your finger on the first tile and swipe left. The tickets will be the fourth or fifth tile along 

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This message was authored by: Shell78

Re: Vue Cinema Tickets not showing

They are not showing for me either

This message was authored by: Gavin+Noble

Re: Vue Cinema Tickets not showing

@Shell78 See my post just above yours about how to find them. 

This message was authored by: HenessyLake

Re: Vue Cinema Tickets not showing

I finally got my codes. I had to delete and reinstall the app then go to vip and scroll right to the bottom. No swiping left or right, just scrolled down and was the last tile on the vip page. It seems to be working differently on some's devices. 

This message was authored by: caesarome

Re: Vue Cinema Tickets not showing

Posted by a Superuser, not a Sky employee. Find out more

@HenessyLake wrote:

I finally got my codes. I had to delete and reinstall the app then go to vip and scroll right to the bottom. No swiping left or right, just scrolled down and was the last tile on the vip page.


It looks like the feedback from people on here has been noted as prior to the weekend (not sure when it changed) you did have to swipe left or right.

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This message was authored by: Samraj Answer

Re: Vue Cinema Tickets not showing

Posted by a Sky employee

Hey, everyone 👋🏽

 

I've been informed by the relevant team that the Vue cinema tickets tile in the VIP section of the My Sky app for Sky Cinema customers has moved back to it’s original placement in the app.

 

Shout out to everyone who continuously contributed to this discussion to support others - it's great to see that community spirit 🙏🏽

 

Thanks 🙂

 

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This message was authored by: markfrank

Re: Vue Cinema Tickets not showing

I can confirm this 

This message was authored by: gooner173

Re: Vue Cinema Tickets not showing

Brilliant news 

Thank you for letting us know! 🙏

This message was authored by: Samraj

Re: Vue Cinema Tickets not showing

Posted by a Sky employee

I've decided to lock this discussion based on the feedback provided since my last reply and the decreased volume of new replies.

 

If you have have any further issues related to Vue cinema tickets, please create a new discussion.

 

Thanks 👍🏽

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