Discussion topic: Unable to use SkyApp as no smart phone - Rewards not accessible ?
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Message posted on 11 Dec 2024 10:20 AM
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Unable to use SkyApp as no smart phone - Rewards not accessible ?
e are getting emails regardign rewards, festive movies and free Vue tickets. To acces these, Sky point you to the SkyApp and cant find another option to access these. We do not have a smart phone so cannot download the App. How do we access our rewards? We are feeling left out in the cold.
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Message posted on 12 Dec 2024 10:15 AM
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Re: Unable to use SkyApp as no smart phone - Rewards not accessible ?
Hi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.
Just look out for the colourful bubble to start the conversation.
Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147
Message posted on 14 Dec 2024 11:03 AM
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Re: Unable to use SkyApp as no smart phone - Rewards not accessible ?
Update-We are closing this session now due to no response within 48 hours. If you still need help, please let us know so we can re-escalate this for you. Thanks.
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