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Discussion topic: Unable to sign in to Sky website this morning.

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This message was authored by Oddie2004 This message was authored by: Oddie2004

Unable to sign in to Sky website this morning.

As per above.Error message occurs.Tried Chrome and Edge but no success.Any suggestions apart from the normal ones.

 

Thankyou


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This message was authored by Kelsingra This message was authored by: Kelsingra Answer

Re: Unable to sign in to Sky website this morning.

Posted by a Sky employee

Hey all,


I am locking this thread down as the issue has now been resolved.

 

Thank you for your patience and for contributing to our Sky Community. 🙂

Fanni

Community Moderator

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This message was authored by lettice This message was authored by: lettice

Re: Unable to sign in to Sky website this morning.

Posted by a Superuser, not a Sky employee. Find out more

Sky are currently working to fix some issues this morning with web pages and issues around MySky onlne and the app

 

Try a bit later and hopefully should be back up and running.

Sky Community Superuser. What is a Superuser? Click here to find out
Sky Stream with two pucks (Former Sky Q and Sky+ customer), Sky Ultrafast + using Sky SR203 hub. Sky Protect kit tester.
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Oddie2004
Topic Author
This message was authored by Oddie2004 This message was authored by: Oddie2004

Re: Unable to sign in to Sky website this morning.

Thanks for the info.👎

This message was authored by xtassynolimits This message was authored by: xtassynolimits

Re: Unable to sign in to Sky website this morning.

Hi

 

is there an estimate when the service will resume? I need to transfer data to my kids who are currently out with zero data. Also do you choose to do maintenance during the core usage hours?

Oddie2004
Topic Author
This message was authored by Oddie2004 This message was authored by: Oddie2004

Re: Unable to sign in to Sky website this morning.

Seems to be back up now.

 

 

This message was authored by Coldstream69 This message was authored by: Coldstream69

Re: Unable to sign in to Sky website this morning.

Still unable to shar mobile data and keep getting the message that scheduled maintenance try again later

This message was authored by Smoocher This message was authored by: Smoocher

Re: Unable to sign in to Sky website this morning.

I'm trying to access MySky through the app and through the desktop website but it only seems to be able to access a couple of pages. The rest are still unavailable. Is there a realistic time that it will be fully restored?

This message was authored by caesarome This message was authored by: caesarome

Re: Unable to sign in to Sky website this morning.

Posted by a Superuser, not a Sky employee. Find out more

@Smoocher wrote:

Is there a realistic time that it will be fully restored?


I'm afraid not.

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This message was authored by Kelsingra This message was authored by: Kelsingra Answer

Re: Unable to sign in to Sky website this morning.

Posted by a Sky employee

Hey all,


I am locking this thread down as the issue has now been resolved.

 

Thank you for your patience and for contributing to our Sky Community. 🙂

Fanni

Community Moderator

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