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This discussion topic has been answered Discussion topic: Unable to get Skyvue tickets

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This message was authored by: Bobo66

Unable to get Skyvue tickets

Unable to access free vip skyvue tickets 

zero help getting help on the phone can't talk to anyone 


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This message was authored by: caesarome Answer

Re: Unable to get Skyvue tickets

Posted by a Superuser, not a Sky employee. Find out more

@Bobo66 

To get you some help with this I have escalated your post to the Sky Messaging team who should be in touch with you regarding this via a blue/red chat bubble which will appear at the bottom of this page. It can take up to a few hours to be contacted via this.


This link explains how this works so you will need to respond to the chat bubble at the bottom of the page when it appears by typing it it to start the chat:

https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147


When the chat bubble does appear you will need to respond to it as soon as you can or it will be closed if there is no response within 48 hours. To start the conversation just type in it.
This isn't a live chat so replies may not be instant.

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If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can

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This message was authored by: caesarome

Re: Unable to get Skyvue tickets

Posted by a Superuser, not a Sky employee. Find out more

@Bobo66 

Wnat is happening when you access the VIP section of the MySky app on your mobile or tablet ?

__________________________________________________________________________________________
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
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This message was authored by: Bobo66

Re: Unable to get Skyvue tickets

just sends me back to the login/start

 

This message was authored by: caesarome Answer

Re: Unable to get Skyvue tickets

Posted by a Superuser, not a Sky employee. Find out more

@Bobo66 

To get you some help with this I have escalated your post to the Sky Messaging team who should be in touch with you regarding this via a blue/red chat bubble which will appear at the bottom of this page. It can take up to a few hours to be contacted via this.


This link explains how this works so you will need to respond to the chat bubble at the bottom of the page when it appears by typing it it to start the chat:

https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147


When the chat bubble does appear you will need to respond to it as soon as you can or it will be closed if there is no response within 48 hours. To start the conversation just type in it.
This isn't a live chat so replies may not be instant.

__________________________________________________________________________________________
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can

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This message was authored by: Lisa-P1987

Re: Unable to get Skyvue tickets

Thanks for escalating this. We’ve sent Bobo66  an invite to chat.

Please be aware conversations automatically close if there is no response within 48 hours.

Thanks

Lisa - Sky Tech Team Expert
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