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This discussion topic has been answered Discussion topic: Sky News app on Samsung reporting no internet connection

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Message posted on ‎10 Dec 2025 11:57 AM

Sky News app on Samsung reporting no internet connection

Sky News app is reporting no internet connection on my 3 samsung mobiles.

Have tried resetting the app, clearing caches & data, removing & restoring the app, but nothing appears to resolve issue.

All 3 mobiles are connected to internet and other apps are working with no issues.

Is there a problem with Sky News currently that could reflect this problem?

 

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Message posted on ‎10 Dec 2025 01:26 PM

Re: Sky News app on Samsung reporting no internet connection

Posted by a Superuser, not a Sky employee. Find out more

@TV1964 

Are other apps working without any issues, if so have you tried a reboot of your broadband router ?

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Avatar for caesarome
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This message was authored by: caesarome Answer

Message posted on ‎10 Dec 2025 01:26 PM

Re: Sky News app on Samsung reporting no internet connection

Posted by a Superuser, not a Sky employee. Find out more

@TV1964 

Are other apps working without any issues, if so have you tried a reboot of your broadband router ?

__________________________________________________________________________________________
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
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Message posted on ‎10 Dec 2025 03:55 PM

Re: Sky News app on Samsung reporting no internet connection

Was about the only thing I hadn't tried. Good punt & all sorted. Thanks for the assist.

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Message posted on ‎10 Dec 2025 04:04 PM

The Sky News App on Android won't show live TV over wifi

The Sky News App on Android won't show live TV over wifi. I know the wifi is working and I have reinstalled the app and rebooted my router. The app report no wifi coonection! Switch off wifi on my phone and the app works! What is the fix for this?

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