Super6 is asking me for identity documents

[CycleOvertheHill]

The support for this is utterly woeful to the point I'm starting to think it's deliberate to stop people using it.

Anyway, I managed to get mine working without them.  On the mobile app I was getting the suspended message.  So I restarted it and selected login/register.  Instead of putting my credentials in I selected register (as if I was setting up a new account).  It then gives you another screen with a login option in (I think) the top right corner.  If you click that you go to a different login screen which allows you to select the "remember me" option as you login.  That screen let me in.  As soon as I was in I set up face id and it's worked ever since.  

(Sorry if the description wasn't great but doing it from memory)

[LincsDave45]

I am getting super 6 is paused doing  routine checks i did an account last night to join

[bazdad123]

What I'd do you need

[GD1]

@Jason696969  You're not contacting Super6 your posting in. Community for Sky TV, Broadband and Mobile, not a betting site, please see post marked as answer on how to contact super6

[Shaggyek4]

I've given up mate to be honest, super 6 are useless and very unhelpful. Hope you manage to get yours sorted out