Sky sports + on sky sports app

[Paul2412]

I am account holder for Sky Q box which is at my mothers house. I have downloaded Sky Sports app on my iPad but it won't play sky sports + for the football as it is saying not linked .

Contacted Technical at Sky six times with differing ideas to resolve but still not working 

[oldfella]

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@Paul2412 wrote:

I am account holder for Sky Q box which is at my mothers house. I have downloaded Sky Sports app on my iPad but it won't play sky sports + for the football as it is saying not linked .

Contacted Technical at Sky six times with differing ideas to resolve but still not working 

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Do you have the full Sky Sports subscription @Paul2412 

[Paul2412]

Yes, with TNT and everything seems linked but when I go onto the + on the App it says that it is not linked.

?.

[MightyQuinn]

Hi @Paul2412   Where are you seeing + on the Sky Sports App , or are you only referring to the + sports channel? In which case, can you see Sports+ channel on the Sky Q box?

[Paul2412]

I want to watch Sky Sports + on my ipad/mobile as my mother has the q box at her house and even though the engineers say that  I should be able to view it on my ipad/mobile it will not allow me to do it as it says that my sky account is not linked BUT it is !!

lots of different messages from Sky , none of which have worked so far . 

[caesarome]

@Paul2412 

What happens when you go through this:

https://www.sky.com/help/articles/sky-id-cant-access-all-my-services