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This discussion topic has been answered Discussion topic: Sky sports app not working.

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This message was authored by: LeythDave

Sky sports app not working.

I'm trying to log into the sky sports app  and it just says it can't load at the moment. 
Tried it on iPhone and desktop computer. 
Anyone know if it's down?

Thanks. 

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This message was authored by: caesarome Answer

Re: Wont let me log in sky app

Posted by a Superuser, not a Sky employee. Find out more

@JoshYuua 

Try it now as I have managed to get logged back in.

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This message was authored by: jhgfci

Re: Sorry, there was an error processing your login request (ir_no_claim)

Same issue on my laptop too - although  im login in through username  and password not virgin.

This message was authored by: CS33

Re: Sorry, there was an error processing your login request (ir_no_claim)

I am getting a similar issue, but mine says

 

Sorry, there was an error processing your login request (err_unknown).

 
 
This message was authored by: JoshYuua

Wont let me log in sky app

Wont let me log in sky app

Login Error

Sorry, there was an error processing your login request (err_unknown).

This message was authored by: jf27

Re: Sorry, there was an error processing your login request (ir_no_claim)

Having same issue - 

 

Sorry, there was an error processing your login request (err_unknown).

 

Logging in via Virgin SSO, trying to do it on desktop - there is no issue with Virgin Go.

 
 
This message was authored by: MuntonBBB

Re: Sky sports app not working.

Me too ...

This message was authored by: WarrenBoz

Re: Sorry, there was an error processing your login request (ir_no_claim)

Yep same issue here. Stopped working  at 28 minutes of the Liverpool game

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This message was authored by: LeythDave

Re: Sky sports app not working.

Not just me then? Hope it's fixed soon. 

This message was authored by: WarrenBoz

Re: Sorry, there was an error processing your login request (ir_no_claim)

Even worse, I was watching the game and it just stopped working. Can't login to app or website

This message was authored by: Sky+diss

Sky sports not working on iPad or iPhone?

Can not download on iPad or iPhone keeps saying this page not available?

This message was authored by: caesarome

Re: Sky sports not working on iPad or iPhone?

Posted by a Superuser, not a Sky employee. Find out more

@Sky+diss 

Are you trying to download the Sky Sports app from the app store on both devices ?

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This message was authored by: ItsJustSeann

Re: Sorry, there was an error processing your login request (ir_no_claim)

Same issue here. Can't get Liverpool v United on when trying to login via Virgin. Seems to be a widespread issue.

Sorry, there was an error processing your login request (err_unknown).

This message was authored by: SKY1992bf

Re: Sky sports not working on iPad or iPhone?

Posted by a Superuser, not a Sky employee. Find out more

@caesarome  I think there is a bigger issue at play here I've been logged out of the app on my iPhone and it won't let me log back in get the following error 

 

IMG_0696.png


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This message was authored by: WarrenBoz

Re: Sorry, there was an error processing your login request (ir_no_claim)

I am with sky and can't login. Final straw for me . Phonecall tomorrow to cancel even though in contract.

This message was authored by: NeedDisplayName

Sorry, there was an error processing your login request (err_unknown).

I always get this error when trying to login to Sky Sports. 

 

"Sorry, there was an error processing your login request (err_unknown)."

 

This was no problem yesterday, I was also logged out on my phone and ipad and can't sign in there either for an unreferences error. 

 

When I want to look up the status of services, guess what, they are all green. For more information I was prompted to login. Guess what does not work? Exactly... 

 

Sky Chat Support is closed, despite claiming that it is open until 20.30 Monday to Sunday. It is now 17:33. 

 

The virtual assistant is factually useless and when connecting to a human, it ultimately presented me with 3 topics from Sky community. Neither of them of course of any help. 

 

So is there anyone from Sky who might be able to assist in any way, shape or form? 

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