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Discussion topic: Sky sign in stuck in loop

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This message was authored by: db118

Message posted on ‎20 May 2025 12:03 PM

Sky sign in stuck in loop

Is anyone else having trouble with sky sign in pages.   It goes from the page with advertising latest programmes to the page with sign in for upgrade but neither will sign me into my account.  Just keeps switching between the two pages.  So frustrating.   I have clicked on every sign in button and just keep getting switched backwards and forwards between these two pages.

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Avatar for GD1
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Superuser
This message was authored by: GD1

Message posted on ‎20 May 2025 12:16 PM

Re: Sky sign in stuck in loop

Posted by a Superuser, not a Sky employee. Find out more

@db118  You've posted this in the Sky Talk landline board, however this doesn't sound like a talk landline issue.

 

What exactly are you signing to?, which device are you using?

Like you I'm a customer here, Sky Employees are clearly identified as such.
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This message was authored by: caesarome

Message posted on ‎20 May 2025 01:47 PM

Re: Sky sign in stuck in loop

Posted by a Superuser, not a Sky employee. Find out more

@db118 

Is this to do with the MySky app ?

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Message posted on ‎20 May 2025 04:51 PM

Re: Sky sign in stuck in loop

I use Sky.com on my laptop.   

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This message was authored by: db118

Message posted on ‎20 May 2025 04:52 PM

Re: Sky sign in stuck in loop

Sorry it should have been in Sky.com in general.   Just cannot get in to see my emails.   

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This message was authored by: Mark39

Message posted on ‎20 May 2025 04:53 PM

Re: Sky sign in stuck in loop

Posted by a Superuser, not a Sky employee. Find out more

Try closing all sky.com websites and then clear your browser cache (cookies etc)

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