Sky's website TV Guide

[Bognirab]

Could somebody please tell Sky that their broswer-based TV Guide (https://www.sky.com/tv-guide/20240115/4101-1)  need to be updated, because it shows that Channel 101 (BBC 1 HD) and Channel 102  (BBC 2 HD) are "No longer available".

Yes, they used to be SD channels but they've been upgraded to HD for yonks.

WFT?

[caesarome]

For me via your link I see BBC One HD on 801 and BBC 2 HD on 802 which is the same on Sky Go for me at present. You shouldn't be seeing a no longer available message against the HD channels but should against the SD channels as the BBC closed them last week.

[KevNewMedia]

Hi @Bognirab 

Thanks for highlighting this problem.

We've passed the details on to our support team to have the issue resolved.

[Bognirab]

Yes, I see that the TV Guide shows 801 and 802 as HD channels with the appropriate programme listings but I tune my all three of my Sky+ HD boxes to 101 and 102 for BBC (in the South West) and receive HD programmmes.

As far as I'm concerned (and probably by now for all regions), I ought to be getting (HD) programme listings against 101 and 102 in the TV Guide.

I look forward to Sky's web team sorting out their listing data in due course...

[Bognirab]

I apologise for the typos — my annual eye test is scheduled for tomorrow afternoon 😉

[caesarome]

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@Bognirab wrote:

As far as I'm concerned (and probably by now for all regions), I ought to be getting (HD) programme listings against 101 and 102 in the TV Guide.

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That should be the case but it doesn't happen for whatever reason, but hopefully as it has been reported we might see some movement on it but it does remain to be seen if it will be fixed.