Discussion topic: Sky Website says Services Restricted but They Are Not
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Message posted on 24 May 2025 03:56 PM
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Sky Website says Services Restricted but They Are Not
When I try to look at products to purchase through Sky mobile store I get a message saying my services are currently restricted. It gives me an option to restore my services, however when I click that the next window tells me my account is up to date and there are no restricitons.
This is really irritating as I can't look at upgrades etc for my devices.
Ar ethere suggestions on how to fix this?
I pay my bills by direct debit with no issue.
My partner has a seperate Sky account and does not experience this when using the same devices.
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Message posted on 24 May 2025 04:00 PM
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Re: Sky Website says Services Restricted but They Are Not
Have you cleared your browser cookies?
Message posted on 24 May 2025 04:05 PM
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Re: Sky Website says Services Restricted but They Are Not
Yes cookies and browsing history have been cleared, both on laptop and mobile (the issue occurs across different devices).
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