Discussion topic: Sky VIP login to my sky app
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Message posted on 03 Nov 2025 03:05 PM
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Sky VIP login to my sky app
I have been trying for 2 weeks to login to MY SKY App, I called spent over an hour on the phone to 3 different peopl who couldnt get me logged in, the last person 2 days ago said it was a fault with the App..... still unresolved ...anyone else had the same problem ?
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All Replies
Message posted on 03 Nov 2025 04:11 PM
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Re: Sky VIP login to my sky app
What problem are you having so what is happening when you try to login to the app ?
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
Message posted on 04 Nov 2025 11:17 AM
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Re: Sky VIP login to my sky app
HI, I have been trying to log in and or register for 2 weeks to the Sky app, I keep getting Sorry there appears to be a problem with your request, the link you used may be out of date of the address may have been typed incorrectly please check and try again"
I have tried to install the App on 2 phones and my laptop, I have re installed on both phones, I have deleted the browser history, I have run an update on both phones. I have tried to use the QR code from my tv Sky to download the App.
I changed the password and email address.
I have been onto techincal support for over an hour, spoke to 3 different people , we ran through everything, my email is correct they verified. Nothing worked, the last person 3 days ago said he would send it over to another Technical deptarment, he did think they maybe a problem with the App itself.
I can log into the Sky account on my laptop , but not the App
No idea what I can do now, I cannot get past the Virtual assistant and the chat line on VIP rewards says its unavailable...I am reluctant to spend another hour plus on the phone....any idea how I can conact the technical department by ...chat ? email ? I did an Instagram chat yesterday, no reply .........
Message posted on 04 Nov 2025 11:32 AM
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Re: Sky VIP login to my sky app
Are you a new customer to Sky or have you previously been with them so have returned after being away for a year or longer ?
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
Message posted on 04 Nov 2025 11:33 AM
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Re: Sky VIP login to my sky app
I have been a Sky customer for 25 years !!!
Message posted on 04 Nov 2025 11:37 AM
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Re: Sky VIP login to my sky app
Is this the first time you have tried to activate the VIP program on your account so has it been working previously ?
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
Message posted on 04 Nov 2025 11:39 AM
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Re: Sky VIP login to my sky app
Good question, I cannot remember logging into the Sky App previously, but I have tried to register on the App , not just log in and that gives the same reply, I tried that with the Technician .
Message posted on 04 Nov 2025 11:42 AM
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Re: Sky VIP login to my sky app
When I try to register it says that the account already exists ....!!!! aaaargh
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