24 Nov 2024 05:04 PM
Nope. That didn't work. Back to normal. Sky. Can you suggest a fix? There is clearly a bug with your app.
24 Nov 2024 11:38 PM
That didn't work for me.
Wonder if it's to do with App permissions?
Greyed out mostly.
Can view everything else except for commentary.
Been like it for weeks.
Thought I was the only one.
Going to uninstall if not sorted soon.
26 Nov 2024 08:34 PM
Same issue for me. Infuriating
26 Nov 2024 11:55 PM
And yet sky do nothing.
29 Nov 2024 01:48 PM - last edited: 29 Nov 2024 01:52 PM
Posted by a Sky employeeHi all,
I've amended thread title to better reflect the issue that was discussed here which was specifically, Articles not loading on the Sky Sports Scores app after a few hours.
Can users who specifically had this issue let me know if this experience has improved now?
If you are still having the issue, please do get me the information I have asked for in the answer post for the thread.
Thanks,
29 Nov 2024 02:00 PM
Posted by a Sky employeeFor any users who are having issues separate to the Sky Sports Scores -Articles won't load issue, please do start a new thread detailing your exact issue in full.
Thanks,
29 Nov 2024 03:34 PM
Have already provided details in my previous post in relation to this problem.
App still has the same issue.
Steve B
Have pic of what shows up, but no way of attaching.
29 Nov 2024 04:32 PM
Posted by a Superuser, not a Sky employee. Find out more
@Steveb51sb wrote:
Have pic of what shows up, but no way of attaching.
To display the image just click on the camera icon under where you type out your post here.
29 Nov 2024 05:14 PM
No commentary appears anymore during and after games. See image
29 Nov 2024 08:16 PM
Nope.
30 Nov 2024 03:38 PM
OK, so you can try this. Not sure if it's now a permanent fix yet?
Close the sky scores app
Go to settings on phone
Apps
Storage
Clear cache.
Has worked in the past, but then stopped working. Seems to be working OK today.
Not sure for how long?
01 Dec 2024 02:06 PM
I can no longer see the commentary feed or news stories feed on the scores app.
It just brings up blank pages,have uninstalled reinstalled but still not working.
Do you have any ideas to.resolve this.
Thank you
01 Dec 2024 02:23 PM
I have the same problem with Samsung Z Fold 4, cannot get anything from live blog!
01 Dec 2024 03:23 PM
That worked! Thanks.
01 Dec 2024 04:16 PM
Posted by a Superuser, not a Sky employee. Find out more
@A7J5 wrote:
Do you have any ideas to.resolve this.
I have moved your post to the topic that is already discussing this so you could try what another member has posted in their post that is now above yours.
No problem. Browse or search to find help, or start a new discussion on Community.
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