36

Discussion topic: Sky Sports Scores - Articles don't load after a few hours

Reply
Reply
This message was authored by Sonsrus This message was authored by: Sonsrus

Re: Sky sport scores app not working properly

Nope. That didn't work. Back to normal. Sky. Can you suggest a fix? There is clearly a bug with your app.

This message was authored by Steveb51sb This message was authored by: Steveb51sb

Re: Sky sport scores app not working properly

That didn't work for me. 

Wonder if it's to do with App permissions?

Greyed out mostly. 

Can view everything else except for commentary.

Been like it for weeks. 

Thought I was the only one. 

Going to uninstall if not sorted soon. 

This message was authored by IOANR This message was authored by: IOANR

Re: Sky sport scores app not working properly

Same issue for me. Infuriating 

This message was authored by Steveb51sb This message was authored by: Steveb51sb

Re: Sky sport scores app not working properly

And yet sky do nothing. 

This message was authored by Daniel-F This message was authored by: Daniel-F

Re: Sky Sports Scores - Articles don't load after a few hours

Posted by a Sky employee

Hi all,

 

I've amended thread title to better reflect the issue that was discussed here which was specifically, Articles not loading on the Sky Sports Scores app after a few hours. 

 

Can users who specifically had this issue let me know if this experience has improved now?

 

If you are still having the issue, please do get me the information I have asked for in the answer post for the thread.

 

Thanks,

Daniel
Community Moderator
This message was authored by Daniel-F This message was authored by: Daniel-F

Re: Sky Sports Scores - Articles don't load after a few hours

Posted by a Sky employee

For any users who are having issues separate to the Sky Sports Scores -Articles won't load issue, please do start a new thread detailing your exact issue in full. 

 

Thanks,

Daniel
Community Moderator
This message was authored by Steveb51sb This message was authored by: Steveb51sb

Re: Sky Sports Scores - Articles don't load after a few hours

Have already provided details in my previous post in relation to this problem. 

App still has the same issue.

Steve B

Have pic of what shows up, but no way of attaching.

This message was authored by caesarome This message was authored by: caesarome

Re: Sky Sports Scores - Articles don't load after a few hours

Posted by a Superuser, not a Sky employee. Find out more

@Steveb51sb wrote:

Have pic of what shows up, but no way of attaching.


@Steveb51sb 

To display the image just click on the camera icon under where you type out your post here.

__________________________________________________________________________________________
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
This message was authored by Steveb51sb This message was authored by: Steveb51sb

Re: Sky Sports Scores - Articles don't load after a few hours

No commentary appears anymore during and after games. See image

Screenshot_20241129_153206_Scores.jpg

This message was authored by irateSkyuser This message was authored by: irateSkyuser

Re: Sky Sports Scores - Articles don't load after a few hours

Nope.

1000032931.png

This message was authored by Steveb51sb This message was authored by: Steveb51sb

Re: Sky Sports Scores - Articles don't load after a few hours

OK, so you can try this. Not sure if it's now a permanent fix yet?

Close the sky scores app

Go to settings on phone

Apps

Storage

Clear cache.

 

Has worked in the past, but then stopped working. Seems to be working OK today.

Not sure for how long? 

 

 

This message was authored by A7J5 This message was authored by: A7J5

Sky sports scores app

I can no longer see the commentary feed or news stories feed on the scores app.

 

It just brings up blank pages,have uninstalled reinstalled but still not working.

 

Do you have any ideas to.resolve this.

 

Thank you

 

 

This message was authored by DUDLAYDOG This message was authored by: DUDLAYDOG

Re: Sky Sports Scores - Articles don't load after a few hours

I have the same problem with Samsung Z Fold 4, cannot get anything from live blog!

This message was authored by irateSkyuser This message was authored by: irateSkyuser

Re: Sky Sports Scores - Articles don't load after a few hours

That worked! Thanks.

This message was authored by caesarome This message was authored by: caesarome

Re: Sky sports scores app

Posted by a Superuser, not a Sky employee. Find out more

@A7J5 wrote:

Do you have any ideas to.resolve this.


@A7J5 

I have moved your post to the topic that is already discussing this so you could try what another member has posted in their post that is now above yours.

__________________________________________________________________________________________
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
Reply

Was this discussion not helpful?

No problem. Browse or search to find help, or start a new discussion on Community.

Start a new discussion

On average, new discussions are replied to by our users within 7 hours

New Discussion