Sky sport scores app not working properly

[A7J5]

Hi there,

My phone os a Samsung s24 ultimate,using one ui 6.1 android 14.

Sky scores version is 7.4.3

Basically when im in an dividual match,i click on the commentary tab/news tab and it comes up blank.

The lineup tab works fine it is only a very recent thing. Was working fine prob till about 4 days ago.

Thank you

Andy Judge

[Steveb51sb]

Try this from my previous thread....

OK, so you can try this. Not sure if it's now a permanent fix yet?

Close the sky scores app

Go to settings on phone

Apps

Storage

Clear cache.

Has worked in the past, but then stopped working. Seems to be working OK today.

Not sure for how long? 

[TONYB11]

Hi

I have exactly the same issue on my Samsung mobile.

Can't put the model etc. As your site won't allow.

[Cloverleaf92]

Same issue with Google Pixel 7a. Clearing cached worked but was not a solved as a few hours have passed and same issue happening again.

[Steveb51sb]

You would think sky would have come up with an answer by now wouldn't you. 

🤬

[TONYB11]

No comment from Sky as usual. Great help. If only there was an alternative 

[S2EXF1]

I have a Samsung  Galaxy  S21, which I used to be able to enjoy live commentary on the Sky Scores app, but no longer!

What is it with Sky and apps!? First it was the poor picture quality on apps with Sky Q (just had my 7th Q box fitted since it started) now Sky apps on phones/tablets......come on Sky, get your act together!