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Discussion topic: Sky News app not working on LG smart TV

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This message was authored by RC74 This message was authored by: RC74

Sky News app not working on LG smart TV

Hi for some while I’ve been unable to view Sky News on my LG smart TV
 
The version offered is 11/05/2022
 
When I open the app I get regular pop up messages stating “TypeError:failed to fetch” if I click Ok I can see today’s headlines but the pop up reappears within a few seconds.
 
I cant see Live TV or view the stories behind the headlines. 
 
I have a good internet connection and can open other apps without any problem.
 
I've tried uninstalling the app and reinstalling but to no avail. 
 
My impression is that this problem dates from when your service went down some months ago.
 
Can anything be done about this please?
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This message was authored by caesarome This message was authored by: caesarome

Re: Sky News app not working on LG smart TV

Posted by a Superuser, not a Sky employee. Find out more

@RC74 

As this is a customer helps customer forum all we can suggest if that is the app is up to date then email the apps team at Sky about this via this email address - apps@sky.uk

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