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Discussion topic: Sky Mobile site broken

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This message was authored by barryshaun777 This message was authored by: barryshaun777

Sky Mobile site broken

Hi 

I am sky staff and have been trying to use the Sky Mobile site

via sky.com / Mysky.app , I can log in and select mobile site fine 

but when I select load more phones the site crashes 

for last few days same , can't upload error page example 

but I have written the fault here

 

Technical error

It's not you, it's us. Try refreshing the page. Or use the link below to start again.

Back to Sky Mobile

 

 

ols can someone fix it , as I notified the MFT Team and they said not their responsibility 

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This message was authored by Annie+UK This message was authored by: Annie+UK

Re: Sky Mobile site broken

Posted by a Superuser, not a Sky employee. Find out more

Have you done the usual of trying another browser and/or clearing the cache/cookies?

Annie  ( Please Note: I am Neurodivergent )
barryshaun777
Topic Author
This message was authored by barryshaun777 This message was authored by: barryshaun777

Re: Sky Mobile site broken

Hi Annie 

 

yes sadly still broken

 

This message was authored by GD1 This message was authored by: GD1

Re: Sky Mobile site broken

Posted by a Superuser, not a Sky employee. Find out more

@barryshaun777 wrote:

Hi 

I am sky staff and have been trying to use the Sky Mobile site

via sky.com / Mysky.app , I can log in and select mobile site fine 

but when I select load more phones the site crashes 

for last few days same , can't upload error page example 

but I have written the fault here

 

Technical error

It's not you, it's us. Try refreshing the page. Or use the link below to start again.

Back to Sky Mobile

 

 

ols can someone fix it , as I notified the MFT Team and they said not their responsibility 


In case you're not aware as staff you need to log this issue through the normal routes IE your staff line,  as we are customers here no one can fix it for you either.

Like you I'm a customer here, Sky Employees are clearly identified as such.
43" Glass TV & Puck Whole Home
Please note I only provide help on the main forums and not via PM, PM's are switched off.


This message was authored by Sharkey+A This message was authored by: Sharkey+A

Re: Sky Mobile site broken

I have had this problem for 2 years now where I am now told it is a known issue and the team are working on it?  2 years should be enought time to find the fault.  

This message was authored by Sharkey+A This message was authored by: Sharkey+A

Re: Sky Mobile site broken @barryshaun777

Over 2 years of still broken for me.

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