25 Jan 2024 08:41 PM
Hi
I am sky staff and have been trying to use the Sky Mobile site
via sky.com / Mysky.app , I can log in and select mobile site fine
but when I select load more phones the site crashes
for last few days same , can't upload error page example
but I have written the fault here
Technical error
It's not you, it's us. Try refreshing the page. Or use the link below to start again.
Back to Sky Mobile
ols can someone fix it , as I notified the MFT Team and they said not their responsibility
25 Jan 2024 08:44 PM
Posted by a Superuser, not a Sky employee. Find out moreHave you done the usual of trying another browser and/or clearing the cache/cookies?
25 Jan 2024 08:47 PM
Hi Annie
yes sadly still broken
26 Jan 2024 09:08 AM
Posted by a Superuser, not a Sky employee. Find out more
@barryshaun777 wrote:
Hi
I am sky staff and have been trying to use the Sky Mobile site
via sky.com / Mysky.app , I can log in and select mobile site fine
but when I select load more phones the site crashes
for last few days same , can't upload error page example
but I have written the fault here
Technical error
It's not you, it's us. Try refreshing the page. Or use the link below to start again.
Back to Sky Mobile
ols can someone fix it , as I notified the MFT Team and they said not their responsibility
In case you're not aware as staff you need to log this issue through the normal routes IE your staff line, as we are customers here no one can fix it for you either.
30 Mar 2024 04:41 PM
I have had this problem for 2 years now where I am now told it is a known issue and the team are working on it? 2 years should be enought time to find the fault.
30 Mar 2024 04:44 PM
Over 2 years of still broken for me.
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