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Discussion topic: Sky+ App no longer working

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This message was authored by badgerbadgersnake This message was authored by: badgerbadgersnake

Sky+ App no longer working

It says "programmes no longer available" for several channels. Presumably somebody's been messing with the bouquet/subbouqets and broken it.  Please fix. 

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This message was authored by Annie+UK This message was authored by: Annie+UK

Re: Sky+ App no longer working

Posted by a Superuser, not a Sky employee. Find out more

The Sky+ app is a dead app, it is no longer supported and you cannot even download it from any app store, if it breaks it breaks 😞 no one is going to fix it 😞

Annie, I am Neurodivergent — My Sky FAQs: Plus • Glass / Stream
badgerbadgersnake
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This message was authored by badgerbadgersnake This message was authored by: badgerbadgersnake

Re: Sky+ App no longer working

It's the only decent app they make. Seems silly to kill it. 

This message was authored by MarkGoldsmith This message was authored by: MarkGoldsmith

Re: Sky+ App no longer working

Posted by a Superuser, not a Sky employee. Find out more

Well would be a bit strange to continue supporting it, when Sky + is no longer supported. 😀

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This message was authored by Annie+UK This message was authored by: Annie+UK

Re: Sky+ App no longer working

Posted by a Superuser, not a Sky employee. Find out more

@badgerbadgersnake wrote:

It's the only decent app they make. Seems silly to kill it. 


It was taken out back and shot many months ago 😞 The loss of support was not a recent thing

Annie, I am Neurodivergent — My Sky FAQs: Plus • Glass / Stream
badgerbadgersnake
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This message was authored by badgerbadgersnake This message was authored by: badgerbadgersnake

Re: Sky+ App no longer working

Not true, it's been working fine until very recently. 

This message was authored by MarkGoldsmith This message was authored by: MarkGoldsmith

Re: Sky+ App no longer working

Posted by a Superuser, not a Sky employee. Find out more

@badgerbadgersnake just because it was working fine doesn't mean they didn't stop support of it many moons ago.

Sky Stream and Sky Broadband customer

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This message was authored by Annie+UK This message was authored by: Annie+UK

Re: Sky+ App no longer working

Posted by a Superuser, not a Sky employee. Find out more

@badgerbadgersnake wrote:

Not true, it's been working fine until very recently. 


It may have been working but once it breaks then your luck is over, working and supported are two seperate things

Annie, I am Neurodivergent — My Sky FAQs: Plus • Glass / Stream
This message was authored by caesarome This message was authored by: caesarome

Re: Sky+ App no longer working

Posted by a Superuser, not a Sky employee. Find out more

@badgerbadgersnake wrote:

It says "programmes no longer available" for several channels.


Are those channels BBC channels by any chance because if so it will be because the BBC have closed down their SD channels so from here on it you will have to use the HD versions to set recordings and at present they are in the 800 range. Sky is aware of this issue.

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This message was authored by EQ1 This message was authored by: EQ1

Re: Sky+ App no longer working

It only stopped working recently on IOS as Android it still works fine

This message was authored by Wavystarfish This message was authored by: Wavystarfish

Re: Sky+ App no longer working

How am I supposed to schedule recordings to my Sky Q box when I'm away from home if not through the Sky+ app? The Sky Go app does not list all the channels (most notably no BbC channels) so this is not helpful

This message was authored by caesarome This message was authored by: caesarome

Re: Sky+ App no longer working

Posted by a Superuser, not a Sky employee. Find out more

@Wavystarfish wrote:

The Sky Go app does not list all the channels (most notably no BbC channels) so this is not helpful


The Sky Go app does list all the channels but to see them you must select "Record to Sky box" at the top of the TV Guide. Also like the Sky+ app (and you can still do this with that app) you can search for a program/film that you want to remote record.

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