SKY REWARDS NOT WORKING

[Lanturn]

I've been sent vouchers by Sky via email, but the email link just takes me to Sky Rewards which always gives me:

Whoops, there's been an error Sorry but we are having technical difficulties. Unfortunately, we have not been able to process your request.

If I access VIP via the mobile app I just see the usual list of things I can get as a Sky VIP. I called Sky and they issued me another voucher for the inconvenience. It did the same thing of course.. 

[caesarome]

@Lanturn 

To get you some help with this I have escalated your post to the Sky Messaging team who should be in touch with you sometime tomorrow morning regarding this via a blue/red chat bubble which will appear at the bottom of this page.

This link explains how this works so you will need to respond to the chat bubble at the bottom of the page when it appears:
https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

When the chat bubble does appear tomorrow you will have 48 hours to respond or it will be automatically closed.
This isn't a live chat so replies are not instant.