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Discussion topic: Netflix

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Patricia70
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This message was authored by Patricia70 This message was authored by: Patricia70

Netflix

‎15 Jun 2024 10:18 PM

I cannot access Netflix
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Mark39
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Superuser
This message was authored by Mark39 This message was authored by: Mark39

Re: Netflix

‎16 Jun 2024 09:48 AM

Posted by a Superuser, not a Sky employee. Find out more

Welcome to this customer Community.

 

To be able to try to help, we'll need more information.

 

Where are you trying to access Netflix?

What's the error message?

What Sky tv subscription do you have?

Have you activated Netflix?

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Laing1
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Superuser
This message was authored by Laing1 This message was authored by: Laing1

Re: Netflix

‎16 Jun 2024 02:16 PM

Posted by a Superuser, not a Sky employee. Find out more
@Patricia70 wrote:
I cannot access Netflix

@Patricia70 are you just getting the spinning circle if so have a look at the thread below especially second post marked as  the answer 

 

https://helpforum.sky.com/t5/Sky-Q/Netflix-Red-Spinning-Circle-on-Launch/td-p/4428388


I may be a Sky Superuser but I am still just a Sky customer

Sky Q 2 TB (Silver)Box, 2 Mini boxes since June 2016, all connected by wifi
Sky Broadband Hub/SR203, Sky Ultrafast broadband
Ultimate on Demand, Q Experience/UHD, Sky Sports, Sky Cinema
LG 49SJ 810 V UHD TV, Google Pixel 7 Pro mobile
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