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Discussion topic: NetFlix via my Sky Account - How to Watch on my iPad within Household

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This message was authored by: PAC2

NetFlix via my Sky Account - How to Watch on my iPad within Household

Good Morning - your help please

I have NetFlix provided via my Sky Account (Sky Q Box). 

How am I able to watch and download NetFlix within my house? 

I also have SkyGo App on my iPhone & iPad but does not show access to NetFlix

Many thanks for any help in advance

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This message was authored by: MarkGoldsmith

Re: NetFlix via my Sky Account - How to Watch on my iPad within Household

Posted by a Superuser, not a Sky employee. Find out more

@PAC2 wrote:

Good Morning - your help please

I have NetFlix provided via my Sky Account (Sky Q Box). 

How am I able to watch and download NetFlix within my house? 

I also have SkyGo App on my iPhone & iPad but does not show access to NetFlix

Many thanks for any help in advance


You would need to login to the Netflix app on other devices using whatever login details you initially logged into Netflix on your Sky box as.

Sky Stream, Sky Glass Air and Sky Broadband customer

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This message was authored by: caesarome

Re: NetFlix via my Sky Account - How to Watch on my iPad within Household

Posted by a Superuser, not a Sky employee. Find out more

@PAC2 wrote:

I also have SkyGo App on my iPhone & iPad but does not show access to NetFlix


The Sky Go app doesn't give you access as you need to use the Netflix app and use the same login details that you used with the app on your Sky Q box. You also need the correct subscription in place to use the Netflix app via your Sky account as per this:

 

Ultimate TV includes the Standard with Ads plan (2 screen + HD) as standard
You can upgrade to Netflix Standard without ads (2 screens + HD) by adding the HD pack
You can upgrade to Netflix Premium (4 screens + UHD/HDR) by adding the Ultra HD pack (requires the HD pack first

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This message was authored by: PAC2

Re: NetFlix via my Sky Account - How to Watch on my iPad within Household

Many thanks Guys

Have tried using my Sky account info email and password into Netflix login, but sadly not accepting! 

Trying to contact Sky is a nightmare, just want someone to talk to rarther than recorded message. 

Will keep trying, but need to update my Sky account anyway to try and reduce costs. 

Thanking you all again, if you have any other suggestions would be most grateful.

PAC2

This message was authored by: MarkGoldsmith

Re: NetFlix via my Sky Account - How to Watch on my iPad within Household

Posted by a Superuser, not a Sky employee. Find out more

@PAC2 wrote:

Good Morning - your help please

I have NetFlix provided via my Sky Account (Sky Q Box). 

How am I able to watch and download NetFlix within my house? 

I also have SkyGo App on my iPhone & iPad but does not show access to NetFlix

Many thanks for any help in advance


It won't be your Sky login, as your Sky login is not related to your Netflix login. It will be whatever email address and password you used to sign up to Netflix. If you are unsure what that may be i'd suggest using the reset password option on the Netflix website.

Sky Stream, Sky Glass Air and Sky Broadband customer

Please LIKE any responses you found helpful

Please mark a response as an ANSWER if it has solved your query/issue


Please note: I am a fellow sky customer and NOT an employee. Posts from Sky Employees are clearly marked as such using a Sky badge.
If you would like to post a “Send Your Thanks to Sky” message please click Here
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