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Discussion topic: MySky app

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This message was authored by lettice This message was authored by: lettice

MySky app

Posted by a Superuser, not a Sky employee. Find out more

Not been able to get on the MySky app via any iOS or Android devices since early this morning.
Just a spinning icon at the top.

 

Anyone else having the same?

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Sky Community Superuser
Sky Stream (2 pucks), Sky Ultrafast + using Sky SR203 hub. Sky Protect kit tester.
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This message was authored by mc321 This message was authored by: mc321

Re: MySky app


@lettice wrote:

Not been able to get on the MySky app via any iOS or Android devices since early this morning.
Just a spinning icon at the top.

 

Anyone else having the same?


@lettice  Mine shows a screen that says maintenance mode and a message "Hang on! We're under maintenance" The app is currently undergoing scheduled maintenance we will be back shortly.

 

Guess they are doing something their end so just got to wait and see when its back online

lettice
Topic Author
This message was authored by lettice This message was authored by: lettice

Re: MySky app

Posted by a Superuser, not a Sky employee. Find out more

Yes just seen that message appear on a refresh of the apps.
It was just spinning from 5am to 8am refreshing this morning

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Sky Community Superuser
Sky Stream (2 pucks), Sky Ultrafast + using Sky SR203 hub. Sky Protect kit tester.
This message was authored by mc321 This message was authored by: mc321

Re: MySky app

@letticeIts working again now

This message was authored by Anthony+Perrons+T This message was authored by: Anthony+Perrons+T

Re: MySky app

I want to pay off a phone on the my sky app. Why is it out of use. AGAIN?  SInce last week. 

This message was authored by caesarome This message was authored by: caesarome

Re: MySky app

Posted by a Superuser, not a Sky employee. Find out more

@Anthony+Perrons+T 

You can also do this online so to see what is left to pay go to your "My Payments" section here:
https://www.sky.com/myaccount/mobile/device/x/payments

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