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Discussion topic: MySky app

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lettice
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This message was authored by lettice This message was authored by: lettice

MySky app

‎15 Mar 2023 07:46 AM

Posted by a Superuser, not a Sky employee. Find out more

Not been able to get on the MySky app via any iOS or Android devices since early this morning.
Just a spinning icon at the top.

 

Anyone else having the same?

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mc321
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Re: MySky app

‎15 Mar 2023 08:15 AM - last edited: ‎15 Mar 2023 08:16 AM

@lettice wrote:

Not been able to get on the MySky app via any iOS or Android devices since early this morning.
Just a spinning icon at the top.

 

Anyone else having the same?

@lettice  Mine shows a screen that says maintenance mode and a message "Hang on! We're under maintenance" The app is currently undergoing scheduled maintenance we will be back shortly.

 

Guess they are doing something their end so just got to wait and see when its back online

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lettice
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Re: MySky app

‎15 Mar 2023 08:22 AM

Posted by a Superuser, not a Sky employee. Find out more

Yes just seen that message appear on a refresh of the apps.
It was just spinning from 5am to 8am refreshing this morning

Sky Community Superuser. What is a Superuser? Click here to find out
Sky Stream with two pucks (Former Sky Q and Sky+ customer), Sky Ultrafast + using Sky SR203 hub. Sky Protect kit tester.
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mc321
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Re: MySky app

‎15 Mar 2023 09:09 AM

@letticeIts working again now

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Anthony+Perrons+T
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Re: MySky app

‎20 Jun 2023 12:47 AM

I want to pay off a phone on the my sky app. Why is it out of use. AGAIN?  SInce last week. 

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caesarome
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Re: MySky app

‎20 Jun 2023 05:47 AM

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@Anthony+Perrons+T 

You can also do this online so to see what is left to pay go to your "My Payments" section here:
https://www.sky.com/myaccount/mobile/device/x/payments

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Cazie1
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Re: MySky app sky

‎11 Jun 2024 08:58 AM

  • Yes my sky app has been like that, for at least 12 hours.   Also my sky upstairs isn't working just stays on the Home Screen or turns off when I press any button on the remote.
    @lettice wrote:

    Not been able to get on the MySky app via any iOS or Android devices since early this morning.
    Just a spinning icon at the top.

     

    Anyone else having the same?

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