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Discussion topic: MySky app and Sainsbury tasty treat offer

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This message was authored by: check+phone+line

Re: MySky app and Sainsbury tasty treat offer

I guess it depends on store then whether approval is needed . In my case it  just involves staff pressing one button and it was done immediately.

This message was authored by: GigglingGobby

Re: MySky app and Sainsbury tasty treat offer

Yum. The crusts on those pizzas are just superb 🐵

This message was authored by: Yoghurt

Re: MySky app and Sainsbury tasty treat offer

@check+phone+line  It's always been the large pizza that's free

Sarah backx
This message was authored by: Yoghurt

Re: MySky app and Sainsbury tasty treat offer

@GigglingGobby  Great value 

Sarah backx
This message was authored by: Yoghurt

Re: MySky app and Sainsbury tasty treat offer

@Gates68  It's great value a £5 pizza for free 

Sarah backx
This message was authored by: Yoghurt

Re: MySky app and Sainsbury tasty treat offer

Cookies this week folks 

Sarah backx
This message was authored by: Gates68

Re: MySky app and Sainsbury tasty treat offer

I got mine this morning no problem at the self service IMG_20251217_131348.jpgtills.

This message was authored by: GigglingGobby

Re: MySky app and Sainsbury tasty treat offer

Got mine this morning too 😃

This message was authored by: Yoghurt

Re: MySky app and Sainsbury tasty treat offer

@GigglingGobby  @Gates68  Enjoy the cookies 

Sarah backx
This message was authored by: Paul0702

Tasty treat rewards

3 weeks ago I claimed the packet of crisps & chose pigs in blanket flavour, but apparently this flavour was not included in the offer. Last week I went to a local superstore to claim the free pizza, but the store didn't stock any finest pizza. Today I went to the same store to claim the free cookies & the app told me I had already claimed the reward when I clearly hadn't. Seems pointless offering these rewards if you can't claim them. Anyone else have this issue & did you get it resolved?

This message was authored by: SKY1992bf

Re: Tasty treat rewards

Posted by a Superuser, not a Sky employee. Find out more

@Paul0702  Sainsbury's local stores are not participating in the promotion this is clearly displayed in the terms and conditions, only applies to Sainsbury's main supermarkets 


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This message was authored by: Yoghurt

Re: MySky app and Sainsbury tasty treat offer

The weekly treat is taking a break at Christmas due to Sainsburys being closed on Wednesday I am reliably informed that the weekly treat this week is available from Thursday and it's a tub of ice cream  the ice cream will definitely be a welcome addition to add to any festive pudding happy Christmas folks 

Sarah backx
This message was authored by: Starman03

Re: MySky app and Sainsbury tasty treat offer

Did the cookies treat end early does anyone know please? I thought the vouchers are normally valid for 7 days, and usually become available on Tuesday each week allowing you to claim until the following Tuesday. Did the cookies have a shorter availability this time round? I may have missed the change so just wanted to check.

This message was authored by: GigglingGobby

Re: MySky app and Sainsbury tasty treat offer

I thought the vouchers arrived on Wednesday...  A couple of times I've opened the app as soon as that, only to be greeted with "Vouchers are not ready yet..."  

 

I haven't seen a treat end early as such, but there is a limited number of coupouns so there is a risk that trying to use one on a Monday or Tuesday could result in seeing "Sorry all the coupons have been issued". They may also have a daily limit, I'm sure I remember seeing that on the Mini Yule Log Bites quite early in the week window, and the entire shelf was empty of that line too in our Sainsburys so having a coupon wouldn't have mattered anyway, hahahah! I tried again on subsequent days during that offer but still no coupons available.

 

The person here who recently found the app saying that the coupon had been used when it hadn't, may have inadvertently activated the countdown on the scannable barcode - that's horribly easy to do. I keep meaning to screengrab the whole process because it's quite confusing. You have to click a button that says "ACTIVATE" I think just to get the process started at all, and you have to go through various steps that look like you're about to start the countdown just to get to the bit where you can actually see the list of products which are featured in the offer (not the photo of one with the edges of a few others visible behind it, but the full text list of every qualifying item) and that's ONE tap away from the countdown screen! Touch that final button and that's it, you've got 60min to use it and then it's gone. I'm not sure the app is smart enough to know whether you've used it or not, when the timer ends I think it considers the coupon "used" whether you successfully scanned it or not.

This message was authored by: Starman03

Re: MySky app and Sainsbury tasty treat offer

Sorry yes you may be right with it being  a Wednesday, I also get the message that "vouchers are not ready yet".

 

I always collect my treat on Monday as part of the weekly shop and never had an issue with the codes running out.  That's why I found it strange to go in today and see the cookie treat is not showing and they are on a break..  so thought maybe it ended early but I guess it could also be they have run out of codes (that's first time for me!)

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