MySky app and Sainsbury tasty treat offer

[Gates68]

can you tell me the size please  is it 480 g or  260g .I assume its the 480g.

[Yoghurt]

@Gates68 👍

[Gates68]

ive been getting the smaller ones never worked.

[MarkGoldsmith]

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@Gates68 wrote:

ive been getting the smaller ones never worked.

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Well the picture for the offer has only ever displayed the bigger pizzas it only applies to them.

Also the T&Cs do state " one complimentary large Sainsburys Taste the Difference Pizza"

[Gates68]

oh never noticed tbh will next time 

[Yoghurt]

Hand cooked crisps this week folks the big bag 

[Gates68]

Got mine today with a little  problem barcode scanned  second time not first time.I  got the Sainsburys Cheddar & spring onion flavour taste the difference.Anyone had any problems.

[Yoghurt]

It's the monthly pizza this week folks 

[Gates68]

Thanks mark finally got it today i've  been getting the wrong size until you told me thanks.Tonights meal sorted.

[Gates68]

Finally got the right size my ist pizza.

[check+phone+line]

I have tried to use the taster treats Sky VIp  coupons and they often don't work but today I asked staff for help and they advised me that Sainsbury's staff have been advised to no longer accept the Sky coupons. Is this correct and if so why are they still being issued.

[Asj1966]

This could clarify why the numeric code entry was unsuccessful. If Sky intends to issue vouchers, their functionality should be seamless. Creating delays for customers while staff troubleshoot voucher usage is totally  unacceptable. 

Sky sort it out. 

[caesarome]

@check+phone+line 

No that isn't correct as you can see from

the posts above yours. While they can not help you personally you might want to send an email to Sky at this address about this - foodreward @ skyticketit.com (no spaces)

[blingithome]

Should it be this embarrasing trying to obtain the free treat?

Went into the store yesterday and the coupon code wouldn't load. Was sent outside by staff  and still no joy so had to leave the freebie.

Everytime I'm lucky enough to get a code complications arise in obtaining the product.

The first time I got a coupon the member of staff told me it wasn't for that particular product when clearly it was showing on my phone. She wouldn't let me have it though.  System needs simplifiying.

[MarkGoldsmith]

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@check+phone+line wrote:

I have tried to use the taster treats Sky VIp  coupons and they often don't work but today I asked staff for help and they advised me that Sainsbury's staff have been advised to no longer accept the Sky coupons. Is this correct and if so why are they still being issued.

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I find that very hard to believe.

There is a trick to get the voucher to scan as well, you need to turn the brightness right to the top on your phone, an hold your phone vertically on the scanner, so the barcode can be scanned by the vertical scanner ( and don't hold the phone screen down for the scanner on the bottom of the till). Also don't wave the phone about, keep it steady for about 5 seconds and the voucher will scan.