My sky app

[Beerbbrown]

Installed mysky app in Google play store it Installed but when I try to log in it takes me back to play store again through the Internet to log in to play store and the app will not work ?

[caesarome · Accepted solution]

Somebody else has reported the same issue yesterday so have you tried deleting it then rebooting your device before installing it again ?

[Brad47]

I also can't open My Sky app today.

[ianbttrwrth]

cant open my sky app, tried everything, from google verification, to reset password, nothing works, load of crap it i, am losing faith with sky

[Jonnyp123gg]

Hi anyone else having issues with the my sky app?Everytime a click on product settings or TV on the home screen I get a message saying technical difficulties.broadband and every other setting works fine.Been like this for 5 days now spoke to sky today and they haven't got a clue what's going on.Strange I've also deleted app and tried logging in on browser

[caesarome]

All fine here, is your phone's software up to date. Are there any updates available for the app ?

[Jonnyp123gg]

• Hi yes all up to date.ive deleted and reinstalled app so presume thats latest version.

[Jonnyp123gg]

 

[nelgy67]

getting same issue spoke to at least 10 agents (sky glass and IDM teams) over 6 hours still not resolved he said he would raise a complant

[Jonnyp123gg]

I was told to ring back in a week if the problem isn't resolved.Ive tried logging in on different tablets still the same