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Discussion topic: My sky app

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This message was authored by Tincatench This message was authored by: Tincatench

My sky app

Trying to use the my sky app to check my mobile usage etc but it logs me out with a message saying my account isn't authorised or something similar.

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This message was authored by caesarome This message was authored by: caesarome

Re: My sky app

Posted by a Superuser, not a Sky employee. Find out more

Is your mobile account linked to your Sky ID as per this:

 

https://www.sky.com/help/articles/link-a-sky-id-to-your-sky-mobile-account

 

And if it is are you logging in with your main Sky ID and password ?

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