My Sky > Sky VIP > Phone Offers not loading

[OHJ]

Anyone else having this issue, I want to look at phone and sim offers for sky vip members but when I click on it and then explore our offers, it's just a blank modal screen. Tried deleting app etc but no luck. There's no where to report issues with the app as I assume this is an app issue.

[Kadoogan]

Yes, I am getting this too. Frustrating as I want to take up an offer they show in the app, but can't because of this issue.

[Kadoogan]

This is beyond frustrating. I am on a chat, explained five times what the Sky VIP offer is (£10 a month for unlimited data) and the agent keeps saying he can do £10 a month discount only, so I would be charged £19 a month. I keep explaining that is not what the offer says. They put me through to someone else who just keeps offering the same deal, and refusing to accept that Sky have offered me unlimited data at £10 a month. Gave up in the end, and have made a complaint via the website.

This is so ridiculously frustrating.

Tried reinstalling the app twice, on two different devices. Makes no difference. Guess Sky really don't want me to take up this deal.

[FoxMulder86]

Same issue - just a grey screen. 

I do recall there were other offers there also, as it used to work - I want a genuine look now as I'm fed up of my current provider, but nothing to see.