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Discussion topic: My Sky app

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This message was authored by JackR01 This message was authored by: JackR01

My Sky app

My Sky app stopped working after many, many years. Sky told me to uninstall it and download it again. That did not work. Sky is unable to help. Any tips?
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This message was authored by Annie+UK This message was authored by: Annie+UK

Re: My Sky app

Posted by a Superuser, not a Sky employee. Find out more

Did you email apps@sky.uk ? or was you talking to the phone support?

Annie  ( Please Note: I am Neurodivergent )
This message was authored by caesarome This message was authored by: caesarome

Re: My Sky app

Posted by a Superuser, not a Sky employee. Find out more

@JackR01 wrote:
My Sky app stopped working after many, many years.

@JackR01 

What is actually happening with the app ?

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This message was authored by Paul+Be This message was authored by: Paul+Be

Re: My Sky app

I'm having the same issue. It simply doesn't seem to like my sky ID! I've tried removing and reinstalling the app (a few times!) that did nothing! Just can't get it working. 
I also tried to contact someone on messenger- but I don't think they ever use that.....!

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