My Sky app won't recognise postcode

[Chloe-W22]

Hi all, 

I wanted to loop back to this thread: Are you still having issues inputting your postcode? I assume you've tried both 'XX11 Y12' as well as joining it together like 'XX11Y12'?

[Gill2112]

Hi, yes. Its not letting me log in then getting stuck on the postcode page. 

Very frustrating as i cant access my account or anything. 

[Henry21]

Hey there. I'm having the same issue too. I get to the "Enter your postcode" part of logging into the MySky app and once I've entered it and pressed continue, nothing happens. I've left it for around 15 minutes once and still nothing. Tried using my postcode with both a space between and without. Please help, this is very frustrating as I need to change some of the details for my work.