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Discussion topic: My Sky app on Google Play says This app is not available for any of your devices. What should I do?

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Message posted on ‎19 Aug 2024 09:18 AM

My Sky app on Google Play says This app is not available for any of your devices. What should I do?

The My Sky app on Google Play says 'This app is not available for any of your devices'. It says it on both my desktop and mobile. What should I do? 

 

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Message posted on ‎19 Aug 2024 09:42 AM

Re: My Sky app on Google Play says This app is not available for any of your devices. What should I

Posted by a Superuser, not a Sky employee. Find out more

What mobile do you have and what operating system is it running ?

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Message posted on ‎19 Aug 2024 03:06 PM

Re: My Sky app on Google Play says This app is not available for any of your devices. What should I

Hi @caesarome, my mobile is a new Samsung A25 (5G), which uses the Androi 14 operating system. I've downloaded lots of other apps on this phone.

My Lenovo laptop also says 'This app is not available for any of your devices', which makes me think the response is due to my Google profile (I used to live in Singapore; however, I've now updated my address).

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Message posted on ‎19 Aug 2024 04:40 PM

Re: My Sky app on Google Play says This app is not available for any of your devices. What should I

Posted by a Superuser, not a Sky employee. Find out more

Is the phone from a UK supplier ?

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Message posted on ‎19 Aug 2024 05:37 PM

Re: My Sky app on Google Play says This app is not available for any of your devices. What should I

Hi @caesarome, I think it's to do with my Google Play profile (address) so I'm trying to sort that out. Thanks for your help

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