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This discussion topic has been answered Discussion topic: My Sky app not loading on iPad

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This message was authored by: caesarome

Re: My sky app

Posted by a Superuser, not a Sky employee. Find out more

@woodlands49 

Have you tried deleting then installing the app again ?

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This message was authored by: Tommy51

Re: My Sky app not working.

The app asks you to log in with your username and password. After I do this, and tap 'continue', nothing else happens, just the little buffering symbol forever spinning. I am using an iPad.

This message was authored by: caesarome

Re: My Sky app not working.

Posted by a Superuser, not a Sky employee. Find out more

Have you tried deleting the app, rebooting your iPad and try again ?

__________________________________________________________________________________________
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
This message was authored by: Tommy51

Re: My Sky app not working.

I have tried that, but no joy.

This message was authored by: woodlands49

Re: My sky app

Yes have done all the usual stuff, no joy, but looking at other post there seems to me an issue that sky is trying to resolve.

This message was authored by: JJ393

Re: My Sky app not loading on iPad

To Everyone please note:  The MySky app does not work on an iPad.  Sky are working on a fix. If you like wasting your time, then keep trying different solutions but NONE will work.  Wait for Sky to fix an app that they have successfully broke.

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