24 Sep 2021 05:56 PM
Hello
I've been trying to purchase the Joshau v Usyk fight but when i click pay now, it comes up with
"Error signing up
Oops something went wrong, please try again"
I tried google chrome, microsoft edge and safari on my phone but it all comes up with the same error.
Anyone have any idea on how to fix it?
25 Sep 2021 08:31 PM
I found a solution. I just registered my card on my account and paid for it that way and it worked.
24 Sep 2021 07:17 PM
Posted by a Superuser, not a Sky employee. Find out moreIf you are signing up online are you planning to watch it via the box office app because if you are going to watch it via your Sky box then you can order it via the box itself.
24 Sep 2021 07:27 PM
Via app, im not a sky customer
24 Sep 2021 07:28 PM
Via app, I'm not a sky customer
24 Sep 2021 07:42 PM
Posted by a Superuser, not a Sky employee. Find out moreThink you'll need to contact the dedicated Customer Support team - see the FAQ: https://sports.skyboxoffice.com/faqs/ssbo-faqs
25 Sep 2021 07:55 AM
Posted by a Sky employee@Axp11 If you are not a Sky customer I don't think you buy on sky.com or in the sky app... think that's predominantly to view it on your sky box and is added to your sky bill. Think non-sky customers buy it here https://sports.skyboxoffice.com/events/josua-v-usyk
25 Sep 2021 07:58 PM
Hi I am a sky customer but not at home so want to watch on my iPad - I'm getting the same error when I try to pay "Oops something went wrong, please try again."
Ive tried a few times and it seems to be debiting my credit card with £1 mins each time I try and then giving me the error message - any idea whats going on or how I can get some help ?
25 Sep 2021 08:31 PM
I found a solution. I just registered my card on my account and paid for it that way and it worked.
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