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Discussion topic: Issues signing into sky vip

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This message was authored by robnnikki This message was authored by: robnnikki

Issues signing into sky vip

It's telling me to join sky VIP ( I was with them before ) every time I tap to join it's not going to VIP
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This message was authored by Highlinder This message was authored by: Highlinder

Re: Issues signing into sky vip

Posted by a Superuser, not a Sky employee. Find out more

@robnnikki  Have you just re-joined Sky and using the same email address that you used before?

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robnnikki
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This message was authored by robnnikki This message was authored by: robnnikki

Re: Issues signing into sky vip

I am already joined , the app did a update and now telling me to join , I've emailed sky about it and waiting for a reply 

This message was authored by Highlinder This message was authored by: Highlinder

Re: Issues signing into sky vip

Posted by a Superuser, not a Sky employee. Find out more

@robnnikki  Can you access other aspects of the Sky app or is it only the VIP area you are unable to gain access to?

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robnnikki
Topic Author
This message was authored by robnnikki This message was authored by: robnnikki

Re: Issues signing into sky vip

It's just sky VIP I can't access everything else is ok 

This message was authored by caesarome This message was authored by: caesarome

Re: Issues signing into sky vip

Posted by a Superuser, not a Sky employee. Find out more

So when you go to login using your usual details it doesn't log you in but asks you to sign up ?

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robnnikki
Topic Author
This message was authored by robnnikki This message was authored by: robnnikki

Re: Issues signing into sky vip

Yes that's right 

This message was authored by Hels213 This message was authored by: Hels213

Re: Issues signing into sky vip

I am having the same problem, all logged in as usual on the app and it's telling me I'm a platinum member as before but can not longer view rewards, it's saying join but nothing happens @robnnikki  please update if you get a response from sky! 

robnnikki
Topic Author
This message was authored by robnnikki This message was authored by: robnnikki

Re: Issues signing into sky vip

I will do , waiting for a email back 

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