10 Dec 2023 09:02 PM
13 Dec 2023 08:08 PM
Posted by a Superuser, not a Sky employee. Find out more@robnnikki Have you just re-joined Sky and using the same email address that you used before?
13 Dec 2023 09:53 PM
I am already joined , the app did a update and now telling me to join , I've emailed sky about it and waiting for a reply
13 Dec 2023 10:38 PM
Posted by a Superuser, not a Sky employee. Find out more@robnnikki Can you access other aspects of the Sky app or is it only the VIP area you are unable to gain access to?
13 Dec 2023 10:46 PM
It's just sky VIP I can't access everything else is ok
13 Dec 2023 10:57 PM
Posted by a Superuser, not a Sky employee. Find out moreSo when you go to login using your usual details it doesn't log you in but asks you to sign up ?
13 Dec 2023 11:02 PM
Yes that's right
14 Dec 2023 06:11 PM
I am having the same problem, all logged in as usual on the app and it's telling me I'm a platinum member as before but can not longer view rewards, it's saying join but nothing happens @robnnikki please update if you get a response from sky!
14 Dec 2023 06:15 PM
I will do , waiting for a email back
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