I’ve lost my channels on the App and ability to change channels from my mobile. As someone disablede

[Update+needed]

I've lost my channels and cannot change channels using the app. As someone disabled, the ability to change channels using my phone app without having to go to the Sky Box made a huge difference. Please can this app be reconsidered and supported? 

[caesarome]

Do you have a Sky+ or Sky Q box ?

[Update+needed]

Sky + and using an iPhone

[caesarome]

Are you seeing a "You can not tune to this channel" error then if so I see the same and this will because from about May last year Sky no longer supports the app and to be honest I am surprised we can still use it to set recordings.

[Update+needed]

I am but it only started 2 days ago. I'd love it if Sky would reconsider supporting the app as it was far more useful than the Sky Go app ad it enabled changing channels, setting recordings and viewing the shecedile using the grid function. 

[MarkGoldsmith]

Unfortunately that won't happen as the app was released for use with Sky +, which itself is no longer supported by Sky.

[caesarome]

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@Update+needed wrote:

I am but it only started 2 days ago. I'd love it if Sky would reconsider supporting the app as it was far more useful than the Sky Go app ad it enabled changing channels, setting recordings and viewing the shecedile using the grid function. 

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That isn't going to happen because if you look at the main screen where you can access your planner it does say that the app is no longer supported.

[scottishwildcat]

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@caesarome wrote:

Are you seeing a "You can not tune to this channel" error then if so I see the same and this will because from about May last year Sky no longer supports the app and to be honest I am surprised we can still use it to set recordings.

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We can't do that now, either... they've finally turned off all the useful features of the app. Still usable as a remote to pause/fast forward/ rewind, but that's literally about it.

[caesarome]

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@scottishwildcat wrote:

We can't do that now, either... they've finally turned off all the useful features of the app. Still usable as a remote to pause/fast forward/ rewind, but that's literally about it.

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It looks like they turned that off yesterday a day after I made the above post !