24 Jan 2024 02:02 PM
I've lost my channels and cannot change channels using the app. As someone disabled, the ability to change channels using my phone app without having to go to the Sky Box made a huge difference. Please can this app be reconsidered and supported?
24 Jan 2024 04:42 PM
Posted by a Superuser, not a Sky employee. Find out moreDo you have a Sky+ or Sky Q box ?
24 Jan 2024 07:07 PM
Sky + and using an iPhone
24 Jan 2024 07:28 PM
Posted by a Superuser, not a Sky employee. Find out moreAre you seeing a "You can not tune to this channel" error then if so I see the same and this will because from about May last year Sky no longer supports the app and to be honest I am surprised we can still use it to set recordings.
24 Jan 2024 08:31 PM
I am but it only started 2 days ago. I'd love it if Sky would reconsider supporting the app as it was far more useful than the Sky Go app ad it enabled changing channels, setting recordings and viewing the shecedile using the grid function.
24 Jan 2024 08:35 PM
Posted by a Superuser, not a Sky employee. Find out moreUnfortunately that won't happen as the app was released for use with Sky +, which itself is no longer supported by Sky.
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24 Jan 2024 10:19 PM
Posted by a Superuser, not a Sky employee. Find out more
@Update+needed wrote:
I am but it only started 2 days ago. I'd love it if Sky would reconsider supporting the app as it was far more useful than the Sky Go app ad it enabled changing channels, setting recordings and viewing the shecedile using the grid function.
That isn't going to happen because if you look at the main screen where you can access your planner it does say that the app is no longer supported.
26 Jan 2024 01:40 PM
@caesarome wrote:Are you seeing a "You can not tune to this channel" error then if so I see the same and this will because from about May last year Sky no longer supports the app and to be honest I am surprised we can still use it to set recordings.
We can't do that now, either... they've finally turned off all the useful features of the app. Still usable as a remote to pause/fast forward/ rewind, but that's literally about it.
26 Jan 2024 01:56 PM
Posted by a Superuser, not a Sky employee. Find out more
@scottishwildcat wrote:We can't do that now, either... they've finally turned off all the useful features of the app. Still usable as a remote to pause/fast forward/ rewind, but that's literally about it.
It looks like they turned that off yesterday a day after I made the above post !
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