Discussion topic: Greyed Out options on MySky App

This message was authored by: Misterbennyben · ‎11 Dec 2023

I am trying to remove Whole Home from my account, however the 'Manage Home Set Up' button is greyed out.

Sky call centre says they can't do it from their end and I have to do on App...

I'm 12 months into my contract, so u should have access.

Any help please.

This message was authored by: caesarome · ‎11 Dec 2023

@Misterbennyben wrote:

I'm 12 months into my contract, so u should have access.

Could this be the reason why in that you are still in the minimum contract term so you would be unable to remove it ?

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Discussion topic: Greyed Out options on MySky App

Greyed Out options on MySky App

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