0

Discussion topic: Failed to login to my sky app

Reply
Avatar for Geecee4
Level 1 icon
What's this?
This message was authored by: Geecee4

Message posted on ‎08 Nov 2025 04:53 PM

Failed to login to my sky app

 

 cannot log into my sky app. This seems to be since my broadband was upgraded? But is that coincidence? I've uninstall and installed app twice. Tried mobile data instead of WiFi. I can log in on a browser, bit cannot access sky via. Screenshot shows the error I get after filling in log in details.  I do not use a VPN. 

Screenshot_20251108_164530_MySky.jpg

 

Report post
Post 1 of 3
113 Views
0 Likes
Reply
Reply

All Replies

Avatar for caesarome
Level 16 icon
What's this?
Superuser
This message was authored by: caesarome

Message posted on ‎08 Nov 2025 07:39 PM

Re: Failed to login to my sky app

Posted by a Superuser, not a Sky employee. Find out more

@Geecee4 

Are you using a VPN or if you are using an iphone are you using the private relay function, if yes to either then try disabling whatever you are using.

__________________________________________________________________________________________
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
Report post
Post 2 of 3
87 Views
0 Likes
Reply
Avatar for Geecee4
Level 1 icon
What's this?
Topic Author
This message was authored by: Geecee4

Message posted on ‎09 Nov 2025 04:56 PM

Re: Failed to login to my sky app

Not using  VPN and I have Samsung phone, so android.  It worked fine last week! 

Report post
Post 3 of 3
58 Views
0 Likes
Reply
Reply