Even the survey crashes !

[MagicDave2022]

Was just sent a very long survey to rate my experience with Stream. Very comprehensive and I'd written quite a lot about reliability being my biggest concern. So I thought it was quite apt that getting to the 'submit survey results' page - the whole thing crashed with error message 'URL not available'. Doesn't seem any way of going back without starting the whole thing again. Definitely not doing that. 

[Fothergill1]

🤣 🤣 You couldn't make it up.

[KevNewMedia]

Hi @MagicDave2022 

Thanks for using the Sky Community.

I've escalated your post to our Community Messaging team so that we can understand from which part of the business the survey came from and feed it back to them. Just check back here every now and again. You're looking for the chat bubble in the bottom corner of the thread.

For more information on how the service works, click here https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147 

EDIT: I've closed your duplicate post down, so that both posts don't get mixed up 👍

[Mr+Flibbles+86]

Update – Thanks for chatting to us. Unfortunately, there was no further response on the chat in 48 hours, we are still waiting to help you. If you need our support let us know and we can re-escalate to our chat team. Your chat has been closed now. Thanks

[ijd2015]

I just got sent a survey and spent time filling it in until it crashed. Won't be doing it again. 

This site can’t be reached

surveys.contact.sky unexpectedly closed the connection.

Try:

• Checking the connection

ERR_CONNECTION_CLOSED

[Topcat12]

Same issue with Sky Glass survey. Tried twice a couple of months apart and same result.  I've been trying to get a message to Sky that Sky Glass has issues ie auto turn off when option is Off, picture freeze etc yet no one is listening.

[Mark39]

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@Topcat12 wrote:

Same issue with Sky Glass survey. Tried twice a couple of months apart and same result.  I've been trying to get a message to Sky that Sky Glass has issues ie auto turn off when option is Off, picture freeze etc yet no one is listening.

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Have you tried posting on the Sky Glass forum? 

It's highly unlikely that you would get a response on the issues if you raised them in the survey.