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Discussion topic: Cant get into my sky app

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Barbaralord
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This message was authored by Barbaralord This message was authored by: Barbaralord

Cant get into my sky app

‎29 Aug 2024 04:01 PM

Got a email stating my account details are wrong.  So I tried to go onto my account, but I forgot my password,  so I pressed to reset my password and it keeps stating I'm timed out.

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caesarome
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Superuser
This message was authored by caesarome This message was authored by: caesarome

Re: Cant get into my sky app

‎29 Aug 2024 04:33 PM

Posted by a Superuser, not a Sky employee. Find out more

You should be able to reset your password here:

 

https://skyid.sky.com/resetpassword/

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MightyQuinn
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Superuser
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Re: Cant get into my sky app

‎29 Aug 2024 04:36 PM

Posted by a Superuser, not a Sky employee. Find out more
@Barbaralord wrote:

Got a email stating my account details are wrong.

Hi @Barbaralord   That sounds very suspicious, I hope you didn't click on any links in the email?

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