Can’t login to Paramount

[ZPS]

Every time I try to login with my email and password it tells me I am already logged in. When I try logging in via the web and even using the QR code, it tells me I am logged in? Is there a way of resetting this or deleting the original setup and restarting it? It is really frustrating as I have been on a call before with Sky and it is still not resolved? Any help would be appreciated 

[Addie15]

Hi there, I’ve escalated your post to our Community Messaging team who will invite you to a private chat shortly and help you with this.  

Just look out for the blue bubble to start the conversation.

Here's more information on how Community Messaging works - https://helpforum.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147 

[Tom-W19 · Accepted solution]

Hi ZPS

A private chat was started but there was no response within 48 hours so it has automatically closed.

If you still need help with this please let us know by posting on the forum again and we will get it escalated through to us.

[ZPS]

Thanks Tom, Paramount have helped accordingly.

[Winston+the+1st]

I just can't get the paramount + app to accept my email and password. I must of tried 50 times. I get so fed up.

[Shauneyboy]

Can't get paramount

[Mark39]

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@Shauneyboy wrote:

Can't get paramount

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We'll try to help, but we'll need more details. Why not? What happens when you try? Which Sky TV system do you have?

[JohnTheTenor]

I can't either even though my email and password str both correct. You insist that they are incorrect. I have had my email address for 16 years so I ought to know what it is!

[TRIMDON]

I'm having the same problem! How did you get it resolved?