Discussion topic: Can’t log in to Netflix on iPad

This message was authored by: Frustrated28 · ‎11 Jan 2025

I have sky stream with Netflix basic. Trying to log in to Netflix on iPad but message says email address not recognised as an account holder

This message was authored by: caesarome · ‎11 Jan 2025

@Frustrated28

You need to be using the Netflix account details to login to the app on your iPad so is this what you are using ?

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This message was authored by: Frustrated28 · ‎11 Jan 2025

The instructions say use your sky sign in and password. I don't have a different Netflix sign in as it is linked through my sky account

This message was authored by: MarkGoldsmith · ‎11 Jan 2025

@Frustrated28 wrote:
The instructions say use your sky sign in and password. I don't have a different Netflix sign in as it is linked through my sky account

Not sure what instructions you are following but the Sky help documentation to link your Sky and Netflix accounts does detail the need to either login to an existing Netflix account or create a new Netflix account to link to. https://www.sky.com/help/articles/apps-on-sky-q-and-glass-using-netflix

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Discussion topic: Can’t log in to Netflix on iPad

Can’t log in to Netflix on iPad

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