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Discussion topic: Can’t access sky mobile on apps

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This message was authored by Chelsea9999 This message was authored by: Chelsea9999

Can’t access sky mobile on apps

Hello, I can't see my mobile details on the sky app and says I'm already linked but can't see anything


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This message was authored by Mr+Flibbles+86 This message was authored by: Mr+Flibbles+86 Answer

Re: Can’t access sky mobile on apps

Posted by a Sky employee

Thanks for escalating this. We’ve sent an invite to @Chelsea9999 to chat.

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This message was authored by caesarome This message was authored by: caesarome

Re: Can’t access sky mobile on apps

Posted by a Superuser, not a Sky employee. Find out more

@Chelsea9999 

To get you some help with this I have escalated your post to the Sky Messaging team who should be in touch with you regarding this via a blue/red chat bubble which will appear at the bottom of this page. It can take up to a few hours to be contacted via this.


This link explains how this works so you will need to respond to the chat bubble at the bottom of the page when it appears:
https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147


When the chat bubble does appear you will need to respond to it as soon as you can or it will be closed if there is no response within 48 hours.
This isn't a live chat so replies are not instant

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This message was authored by Mr+Flibbles+86 This message was authored by: Mr+Flibbles+86 Answer

Re: Can’t access sky mobile on apps

Posted by a Sky employee

Thanks for escalating this. We’ve sent an invite to @Chelsea9999 to chat.

Chelsea9999
Topic Author
This message was authored by Chelsea9999 This message was authored by: Chelsea9999

Re: Can’t access sky mobile on

Hello how do I chat sorry

This message was authored by caesarome This message was authored by: caesarome

Re: Can’t access sky mobile on apps

Posted by a Superuser, not a Sky employee. Find out more

@caesarome wrote:

This link explains how this works so you will need to respond to the chat bubble at the bottom of the page when it appears:
https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147

 


@Chelsea9999 

Have a look at this link as you will see an image with a chat bubble so you need to type in this to start it off and Sky will reply which will be tomorrow now.

__________________________________________________________________________________________
If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can
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