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Discussion topic: Can't access Sky Sports on my Sky Sports mobile App

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This message was authored by Jean85 This message was authored by: Jean85

Can't access Sky Sports on my Sky Sports mobile App

I've just switched from Virgin Media to Sky.  I've set up Sky Stream on my main television and the broadband etc. is working.  However, I can't access Sky Sports on my mobile (iphone) App.  When I try and sign in with my new login details I'm met with a message that says, "An unexpected error has occured".  I've deleted the App and reinstalled it - but I get the same message when trying to log in.  Any ideas on how I get access?

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This message was authored by caesarome This message was authored by: caesarome

Re: Can't access Sky Sports on my Sky Sports mobile App

Posted by a Superuser, not a Sky employee. Find out more

@Jean85 

Make sure your title (Mr, Mrs etc..) and surname is filled in here:


https://www.sky.com/mydetails/sky-id

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