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Discussion topic: Can only access Sky Community site using Private/Incognito mode.

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This message was authored by IChapman This message was authored by: IChapman

Can only access Sky Community site using Private/Incognito mode.

Hello All,

 

My broadband provide is Sky, and I'm using their Hub (SR203).

 

Regardless of browser - and repeated on to differnet Laptops, if I try to access this forum I get a HTTP Screenshot 2024-01-20 144336.pngERROR 400 return.   For example, this screenshot shows how Edge responds:

 

 

 

 
 
 
I've tried clearing the cache etc.   The only solution I can find is to use the browser In Private/Incognito mode and then this Sky Community site can be successfully accessed.
 
Any thoughts please?
 
Thanks
 
Iain.
 
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This message was authored by Mark39 This message was authored by: Mark39

Re: Can only access Sky Community site using Private/Incognito mode.

Posted by a Superuser, not a Sky employee. Find out more

The fact that you can access it in privacy/incognito mode suggests there's still a cache/cookies issue. When you empty the cache, make sure you have no sky.com websites open.

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