Accessories page down for over a week

[Lindsay+J]

Hi Sky Community

I've been trying to use my piggy bank data towards buying a couple of accessories for over a week but keep getting an error message (see image below). 

Any idea when the website will be up and running again?

Thanks 

Lindsay

[Daniel0210]

@Lindsay+J 

If you call Sky they will be able to make the order for you but be aware some offers are only available at the same time as ordering a new device, 

[Sam-R]

This page is down for maintenance at the minute as we are building a replacement. I believe we have updated to a better holding page for the minute which advises a phone number to call to order. 

Timescale for the new page to be up is later this month. But I would advise just calling rather than waiting 🙂

[Jimjamjay79]

So it's April 5th.. and still no accessories page? What is going on???

please someone give us some concrete news that this website page will be fixed?

[Daniel0210]

@Jimjamjay79 

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@Sam-R wrote:

But I would advise just calling rather than waiting 🙂

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[Daisy85C]

It nightmare I've been trying to order stuff and each time site down. Nightmare 

[Mark39]

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@Daisy85C wrote:

It nightmare I've been trying to order stuff and each time site down. Nightmare 

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Just give Sky a call, as they suggested here earlier.

[Daisy85C]

Great advice 

However due to work and family commitments by time I'm usually free to call they are closed 

So online alot easier for me 

[Annie+UK]

Then your only options are to wait or make time 😞