09 Feb 2024 09:25 PM
We've recently added Netflix (the basic version) to our sky package. Does anyone know why I can't access it from another device. Since I'm new to it I created an account on the TV app. However the Netflix app on my phone doesn't recognise my email, it says it doesn't exist?!
10 Feb 2024 11:14 AMPosted by a Sky employee
Your post has been escalated to our Community Messaging team who will invite you to a private chat shortly and help you with this.
Just look out for the chat bubble to start the conversation.
Here's more information on how Community Messaging works - https://community.sky.com/t5/Did-you-know/Escalating-a-post-to-a-Sky-expert/ba-p/3711147
12 Feb 2024 11:07 AMPosted by a Sky employee
We are still looking to help you @Sam7075 . If you need our support let us know and we can re-escalate to our chat team. Your invite has been closed now. Thanks
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