Discussion topic: Access denied to My Sky app

This message was authored by: MrKing · ‎07 Oct 2024

I can't use the My Sky app on my phone as I get the following error:

Access Denied

You don't have permission to access "http://agg.oogway.sky.com/AK_PM_VPATH0/856922/288_Error.html" on this server.

Reference #18.6dad1002.1728331955.3420a20e

https://errors.edgesuite.net/18.6dad1002.1728331955.3420a20e

Please advise me.

This message was authored by: caesarome · ‎07 Oct 2024

Do you a VPN on the device it is installed on, if so try disabling it.

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This message was authored by: caesarome · ‎07 Oct 2024

Do you a VPN on the device it is installed on, if so try disabling it.

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If someone has helped you then please click on the LIKES button in their post.
If you need help please provide as much information as you can

This message was authored by: MrKing · ‎08 Oct 2024

Many thanks for that. I didn't think of a VPN problem because I was able to set up Sky with VPN switched on. However, your answer solved the problem.

Discussion topic: Access denied to My Sky app

Access denied to My Sky app

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